Vinted Users Express Anger Regarding Size Updates
Vinted users have been reacting angrily due to a modification that led to listings displaying inaccurate size information.
The second-hand shopping app has updated its sizing categories for women's and children's garments without notifying every member regarding the update.
Online Platforms Backlash
Numerous buyers and vendors have taken to social media saying Vinted listings now show a modified sizing category compared to what was initially listed because of the remapping.
The company said the revised method more closely matches similar services.
The platform has recommended to review their products and manually change the size when needed, causing user dissatisfaction.
Size Classification Changes
Before the change, the sizes had both numerical and alphabetical indicators, such as S/8 or M/10.
The new system has a letter and a range for example S/UK 8-10.
In some cases, the size labels have been reassigned - like an L measurement was previously a 12 but currently displays as UK 16-18.
Member Experiences
A fashion influencer, who makes TikTok content about plus-size fashion, said the change "makes both selling and buying harder".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
A different member, located in Scotland, said garments she listed with size 14 tags were displaying on the service as larger sizing 20-22.
"If buyers measuring 20-22 acquire them they will likely be quite upset," she explained.
Necessary Adjustments
A different user, located in England, explained she became annoyed by the change as she had to manually change the sizing for "all her products".
"This situation is especially annoying, since I have chronic health issues and platform income has been essential following partial earnings loss," she said.
Service Background
The app has more than 100 million shoppers, with 18 million British users.
It has proved a popular alternative versus similar marketplaces including eBay and Depop.
This isn't the first time where an unanticipated change on the platform has faced criticism: last year, the service retracted a modification to its shipping options following member complaints.
